Community Dementia Adviser – Sandwell Community Dementia Support Service


Opening Date:         Tuesday 24th September 2021

Closing date:          Monday 6th September 2021

Closing time:          17:00

Recruitment Lead Partner: St Albans Community Association

Town Partner Organisations:    

Smethwick - St Albans Community Association

Oldbury – Better Understanding Dementia Sandwell  

West Bromwich – West Bromwich African Caribbean Resource Centre

Rowley Regis – Agewell CIC

Wednesbury – AGE UK Sandwell

Tipton – Murray Hall Community Trust


Salary:                        £17,160 per annum Circa (£21,164 FTE)

Hours:                        30 hours per week based over 5 days (Monday – Friday)

Office Location:        Town based in Town Lead organisation

Area role covers:      Sandwell

Contract type:           2 year post (potential of 1 year extension)

Interview date:          To be Confirmed


Please note the deadline for submitting applications for this vacancy is 17:00 hours on Monday 6th September 2021.


Short description

There are 6 new Community Dementia Adviser posts that have been created as part of the newly commissioned Sandwell Community Dementia Support Service.


About the role


As a partner provider collaborative with 8 other organisations to deliver the local dementia support service across the whole of Sandwell.  Partner organisations are: Agewell CIC, Dementia Pathfinders CIC, West Bromwich African Caribbean Resource Centre, Murray Hall Community Trust, St Albans Community Association, Better Understanding of Dementia Sandwell, Age UK Sandwell, Alzheimer’s Society and Sandwell Crossroads as the lead provider

We are looking for an empathetic and hardworking individual to join our team.  The successful candidates will be working with a variety of professionals across health and social care to provide those affected by dementia in the area the best service possible.

As a Community Dementia Adviser you will support people with dementia and their carer’s in identifying their needs, maintaining their independence, and empowering them to take make decisions enabling them to remain in control of their lives. You will be required to provide relevant information in a variety of formats to meet the service users’ needs as well as signposting and/or referring them to appropriate services.


About you

It is not essential, but previous experience of working with people affected by Dementia is desirable. You will also need to have experience of working within health and social care.

We are looking for individuals qualified at RQF Level 2 or above, with a demonstrable knowledge of dementia and the needs of those living with dementia and their carer’s. Your ability to assess client needs along with the understanding of the need for client confidentiality is essential.

To be successful in this role you will have excellent non-judgmental communication and listening skills as well as strong organisational and time management skills in order to manage your referrals effectively.

Experience of working with statutory and voluntary agencies would be beneficial. Add to that your ability to travel independently and work flexibly when necessary and you will quickly establish yourself as a vital member of our team.

Your IT skills will also need to be of a high calibre, as we keep comprehensive computerised data records of our service users.  You will need to be confident with using IT due to some support services being held virtually. 


Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition, and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career.



Additional Information


  • Job description/person specification

  • Supporting information

  • Dementia Service Pathway Diagram


If you’re experiencing problems applying for this role please contact


As a collective group of organisations, we embrace diversity, inclusion and accessibility for all of our people. We are committed to building a diverse service that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you would like us to do anything differently during the application process, please contact us at


To apply for one of the 6 roles, please contact or call Martine on 0121 558 0018 and ask for an application pack. 


Please note: This post requires an enhanced DBS check.